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Become Certified on Order Pickers
LO Licence Class - TLILIC0004
Gain the skills to safely operate an order picking forklift truck and receive your Statement of Attainment (TLILIC0004) to apply for your WorkSafe Victoria high risk work licence.
Transform your employment prospects with our comprehensive 2-day Order Picking Forklift (LO) course (TLILIC0004), designed for people aged 18 and over who need the specialised skills and accreditation to operate order picker trucks safely and efficiently in modern warehouses.
Through a focused mix of theory and hands-on practice, you’ll master safe operation across different models, including precise load positioning and rack stacking, interpreting load charts and centre-of-gravity, pre-operation inspections, and workplace safety protocols.
Training is delivered by expert instructors at our Tullamarine Training Centre, with some pre-reading and a short workbook to maximise your on-site practical time. On successful completion, you’ll receive a Statement of Attainment (TLILIC0004 – Licence to operate an Order Picking Forklift Truck) and your WorkSafe Victoria Notice of Assessment that can be used to apply for your licence online.
Specialised equipment • Expert instructors • Free parking. Get certified for high-demand warehouse roles.
Delivery
- Course Duration is 2 days
- Day 1 including breaks – 8 Hours
- Day 2 including breaks – 8 Hours
- Students are required to complete some pre-reading and complete a workbook before they undertake the face-to-face sessions
- Delivery method: face-to-face (theory and practical)
- Structured practical and theory
- Study materials will be issued at the time of booking to allow time to complete the requirements prior to the course commencement
- Order picking forklift truck is provided for this training
Course content
- Acts and Regulations which affect how you work
- Using different types of order picker forklift trucks with a range of fuel/power sources
- Inspecting the site and the order picker forklift (including pre-start, planning, post-start and post-operational checks)
- Order Picker Forklift attachments and controls
- Data plates/load charts
- Load centre and centre of gravity
- Travel speed and visibility
- Safe operating techniques & exercises (including lifting, lowering and positioning loads correctly; stacking into racks, stacks, containers and truck trays travelling with and without loads; travelling on ramps/slopes)
- Safe shutdown and parking
- Safety of other personnel
Learning outcome
- A Statement of Attainment (TLILIC0004 – Licence to operate an Order Picking Forklift Truck)
- WorkSafe Victoria Notice of Assessment that is a temporary licence valid for 60 days
Prerequisites and entry requirements
- Must provide one primary proof of photo ID (Keypass, Passport, Australian Drivers Licence)
- Applicants must be aged 18 years or older
- Applicants must be a resident of Victoria
- Basic English, literacy and numeracy skills at a level sufficient to read and interpret workplace documentation. You must complete a language, literacy and numeracy assessment as part of the enrolment process
- Must have the physical capacity to undertake the practical training and assessment components
- Study Materials: This course requires you to complete the study guide workbook questions before your course date and bring them with you on day one. This is provided at time of booking
- USI that can be verified to ensure release of Statement of Attainment
Nationally Recognised Training Qualification
As part of getting an Order Picking Forklift licence to operate this type of equipment in Victoria, you will enroll in the Unit TLILIC0004 – Licence to operate an order picking forklift truck to obtain a Statement of Attainment upon successful completion of your course.
By undertaking Nationally Recognised Training (NRT) you will need to have a Unique Student Identifier (USI) that gives you access to your online USI account that contains all your nationally recognised training records. The main benefit of the USI is that you will have easy access to your training records and results throughout your life.
International Students:
If you are on a visa, you must be legally allowed to train without breaching your visa conditions. Any course undertaken by a student visa holder, whether it is a primary course or additional study, must be registered on CRICOS (except for the LF unit – TLILIC0003 Licence to operate a forklift truck). This unit (TLILIC0009) is not registered on CRICOS, and we are not a CRICOS provider. Please verify your visa conditions before enrolling to ensure you can undertake this training without breaching your visa requirements.
Qualification pathways:
This unit of competency can contribute to Certificate qualifications from the Transport and Logistics Training Package or other warehousing and logistics qualifications.
Vocational pathways:
Obtaining this unit of competency will allow individuals to apply for a WorkSafe Victoria LO High Risk Work licence to operate order picking forklift trucks and work in warehousing, distribution centres, logistics, e-commerce fulfilment, and various industries requiring order picking operations (but not restricted to these industries) if they wish after obtaining their licence.
Choose the course date that gets you qualified and ready for work
What Our Students Say
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Highly recommended great staff.GOT MY HR NON SYNCHRO TODAY. PROFESSIONAL INSTRUCTOR AND VERY KNOWLEDGEABLE (Jaspreet Singh Gill) over all the whole experience from starting to finishing the course was great.
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Frequently Asked Questions
Got questions? We have answers to help you get started.
What is the Order Picking Forklift course?
This comprehensive 2-day course teaches you to safely operate order picker trucks in warehouse environments. On successful completion, you’ll receive a Statement of Attainment (TLILIC0004 – Licence to operate an Order Picking Forklift Truck) and your WorkSafe Victoria Notice of Assessment that can be used to apply for your licence online.
What will I learn?
You’ll master safe order picker operation, including precise load positioning and rack stacking, interpreting load charts and centre-of-gravity calculations, pre-operation inspections, workplace safety protocols, navigating ramps and slopes, task planning, and best-practice procedures that protect you and your team.
What career opportunities does this open up?
Can this lead to further qualifications?
Yes, this unit can contribute toward Certificate qualifications in warehousing, logistics, and supply chain operations. You can also progress to other forklift licences such as counterbalance forklifts (LF) or reach trucks.
How long is the HRW licence valid for?
Your WorkSafe Victoria High Risk Work licence is valid for 5 years from the date of issue. You’ll need to renew it before expiry to continue operating order picking forklifts legally.
What are the entry requirements?
- 18 years or older
- Primary photo ID (Keypass, Passport, or Australian Driver’s Licence)
- USI (Unique Student Identifier) that can be verified
- Basic English, literacy, numeracy and digital skills (LLND check during enrolment)
- Physical capacity to undertake practical training
Who should take this course?
This course is essential for anyone working in warehousing and logistics who needs to operate order picker trucks, including warehouse operators, distribution centre staff, career changers entering the logistics industry, and anyone seeking high-demand warehouse roles.
Do I need previous forklift experience?
No previous forklift experience is required. The course is designed to take you from beginner to competent operator over the 2-day programme.
Do I need to be employed to do this course?
No. This course suits job-seekers, up-skilling workers and experienced operators seeking formal licensing.
Are there any medical requirements?
You must be physically capable of operating machinery and working at heights. If you have any medical conditions that may affect your ability to safely complete practical tasks (e.g. heart conditions, vertigo, epilepsy, back or mobility issues), please contact us before enrolling to discuss whether this training is suitable for you.
Do I need a USI?
Yes. A valid USI is required to issue your Statement of Attainment. Create or retrieve one at usi.gov.au.
Can international students or visa holders enrol?
Can you accommodate language, literacy or accessibility needs?
How long does the course take?
The course runs over 2 days of face-to-face training. You’ll also need to complete pre-reading materials and a workbook before attending to maximise your practical training time.
Where is the training held?
Do I need to bring my own equipment?
No, all specialised order picker equipment is provided during training.
What should I bring on the day?
Bring your completed workbook, photo ID, and wear appropriate clothing for practical training including closed-toe shoes (preferably steel-cap boots), long pants, and a high-visibility vest if you have one (otherwise provided).
When do I receive my course materials?
Course study materials are issued at the time of booking. You must complete the pre-reading and workbook before your scheduled training to maximise your hands-on practical time.
Is parking available?
Yes, free parking is available at our Tullamarine Training Centre.
What certification will I receive?
You’ll receive a Statement of Attainment for TLILIC0004 (Licence to operate an order picking forklift truck), nationally recognised across Australia. This enables you to apply to WorkSafe Victoria for your LO High Risk Work licence.
What if I don't pass on the day?
We’ll provide feedback and discuss reassessment options. Additional training or assessment fees may apply.
Do I need a licence to operate an order picker in Victoria?
Yes, a WorkSafe Victoria LO (Order Picking) High Risk Work licence is required for all order picker operators in Victoria. This course provides the nationally recognised training needed to apply for your LO licence.
How do I get my LO licence after completing the course?
After receiving your Statement of Attainment, you’ll need to apply directly to WorkSafe Victoria for your LO High Risk Work licence (generally within 60 days). Your instructor can guide you through this process. The WorkSafe licence application is a separate process with additional government fees payable when you lodge (typically via Australia Post).
How much does it cost?
$500. Current dates and any discounts appear under Dates & Booking on this page.
What does the course include?
Pre-reading materials and a workbook (issued at booking), 2 days of face-to-face training combining theory and hands-on practical exercises with order picker equipment (provided), expert instructor guidance, assessment, and certification. WorkSafe licence application fees are not included.
What is your cancellation and refund policy?
If you need to cancel or reschedule, please contact us as soon as possible by emailing us at info@awftc.com.au. Cancellations made more than 7 days before the course start date will receive a full refund or transfer to another date, less an administration fee. Cancellations within 7 days may incur fees. Please refer to our Terms & Conditions or contact our Customer Service team for full details.
How far in advance should I book?
We recommend booking at least 2–3 weeks in advance to secure your preferred date, though we’ll do our best to accommodate shorter notice bookings where places are available.
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